TracFone Samsung T301G Review (part 1)

First of a 2 part review

By Richard Sheasley

The TracFone Samsung T301g ( SGH-T301G ) is the second of the new Samsung phones, a major cell phone manufacturer that was recently added to Tracfone’s list of GSM mobile phone suppliers. The T301G is the first slider style phone that Tracfone has offered, and is currently only available on the TracFone web site. It is probably the most features-rich and advanced phone, with capabilities such as bluetooth, a built in browser, built in games, and a number of tools included. All other recent offerings from TracFone have been either candy bar style phones or flip phones. 

Like all the higher end phones, the package mentions that the phone includes double minutes for life (DMFL), which was not mentioned on the Tracfone web site anywhere during the first week of the phone’s offering. As with all TracFones, users purchase airtime cards and should be able to approach somewhere around 10 cents a minute, to as low as 8 cents a minute with good TracFone bonus codes offerings.

 

Samsung T301G Package

TracFone T301G First impressions 

Upon opening and setting up the T301G there are a few things that Samsung did right with the phone, and a few items that could be issues for some cell phone users. First, the phone has a small keypad that is covered with the phone in the closed position. This protects random dialing, but the keys are smaller than some users may be used to.  It will not be a good choice for anyone with larger fingers. The set-up of the phone was pretty simple- install the battery; slide into place the rear cover; power on the phone and place the wall charger on the phone. The charger plug is on the bottom right side under a small cover. It is the same spot a special headset to listen to the audio files would plug in. 

Activation, like any of the Tracfone offerings, is best done on their web site. You get 20 minutes of airtime (versus 10 minutes if you call to activate the phone) and 60 days of service time included.  The phone will either have an AT&T or T-Mobile sim that is already installed in the back of the phone and will be assigned a phone number based on the zip code you provide during the activation process.

 

Front of Samsung T301G in Open Position

Minimal look to the phone 

The phone is plain, yet pretty functional with 2 left side buttons, a small cursor pad on the front below the LCD screen, and a camera button and a cover over the power and accessory plug on the right hand side of the phone. This phone slides up to reveal the hidden keypad on the bottom part of the phone and on the back of the upper part of the LCD display is the camera lens and bluetooth sensor. 

There is no external antenna, nor is there any standard 2.5 mm wired headset plug anywhere on the phone. So hands free use will require either a bluetooth headset, or using the speakerphone while driving or other activities that do not allow the holding of the phone up to the side of your head. 

If the phone is in the closed position, then the keypad with the menu button, browser button, send button, power/end button, 4 arrow cursor buttons and clear buttons are locked and the upper left menu button followed by the OK button must be pressed to unlock the phone buttons. Or you can simply slide open the phone by pushing the display away from yourself and reveal the numbers keypad. Once it is opened these same menu buttons are no longer locked and available as needed.

 

Front of Samsung T301G in Closed Position

Using the TracFone T301G 

In the short time spent with the phone so far, a few things have taken a bit of getting used too. First, the send button is very sensitive to the length of time you hold it down. Press it too long and the call will not go through. A short quick press and immediate release of the button is needed for a call to be connected, unlike some other phones that actually have a short delay and requiring the user to hold the button for a few seconds to avoid an inadvertent dialing of the phone. 

At first it seemed like the send button was not working, required hitting it 2 times, or was having intermittent problems; but it simply was the case where this tester was holding the button too long and not immediately releasing in early attempts to complete calls. Tracfone technical support was contacted and confirmed that the issue was not any defect in the phone at all, just the reviewer not being used to the button feel. 

The other item that took getting used to by this reviewer was the sliding of the phone to the open position (I have been a lover of the flip phones with the last 3 mobile phones used the flip style). There is a single narrow ridged bar between the LCD display and the cursor pad that is designed for this and can be used if you are careful. However, it is easy to hit the right browser button possibly resulting in a 1/2 unit deduction off your minutes instead. After some use, the opening has gotten easier with practice and this reviewer feels it is almost as easy to just use the screen area to push the phone open.

Also, at least with this tester’s area and carrier, the area code must be dialed for all calls with this phone. If the area code is not dialed, then a recorded message is heard instructing the call cannot be completed as dialed. In travels and limited usage so far, I have only had 1 dropped call and strong signal in the area. 

The phone connected fine without issue to the Bluetooth headset, scanning for the bluetooth device is really short duration, requiring you to put the headset in the discovery mode first and then the phone. If you do not do it in that order you need 3 hands or a second person to activate the headset at the same time you push the phone. 

Attempts to connect the phone via bluetooth to a PC with a bluetooth device failed to find the PC’s device, but the PC side did see the phone but would not complete any connection.  This is due to the firmware limitations Tracfone puts on the phone for headset only compatibility and leads to having to send any photos as messages over the phone, not as direct transfers to a computer. 

Messages are 1/3 of a unit for sending or receiving, photos have to be transferred via multimedia message (mms), and the web browser sessions are 1/2 of a unit for connection with additional deductions for any extended use after the first minute. However, many wap mobile web sites received http error: 403 forbidden including m.ebay.com and other sites attempted outside of the Tracfone web site. 

Helpful information on the phones use and features can be found on the Samsung web site. This includes an extensive list of FAQ that provide explanation and step-by-step instructions. There is also a 2-page quick guide manual available in the Download Center as either a .pdf or as djvu format.

The manual that is included in the package is a Tracfone produced manual that includes: getting started section, overview of the Tracfone service, and the most helpful 3^rd section on using the phone with instructions for setting up the phone, a run down of the phone’s buttons and setting up the phone for thing like voice mail, bluetooth and personalizing the phone.

  

Back of Samsung T301G in Open Position

The Samsung web site lists several accessories for the phone.  Tracfone has nothing listed yet for accessories for this phone, however it does fit in their universal case that is part of the universal Tracfone accessories kit- but little else in that kit would work on this phone.

Watch for part 2 - a report on the advanced features run down, limitations, comments and further review on photos and tools, etc.  In the meantime, you can go to the TracFone web site and enter your zipcode to determine the availibility of the TracFone Samsung T301G in your area.

Part 2 of the Fone-Review TracFone Samsung T301G review is now posted!

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Copyright info – This article is copyright 2009 – no part of this can be reproduced without the approval of the author and http://www.fone-review.com/ 

About the Reviewer: Richard Sheasley has been involved in sales and support of personal computers, data networks and technology for over 27 years.  

Comments

[Robert Golden]

Has Part 2 been posted yet?

[NUNYA]

WHERE IS PART TWO!!!!! I really enjoyed your review. It was wonderfull and very helpful. I am very greatful for this review especially the one pic about the back of the phone in open position showing the camera. That is not my real email

[Keith Tyndall]

I have been in contact with Robert, and he is still working on part 2. He's had some other things going on and hasn't been able to work on the review much lately, but he hopes to have it finished soon.

[Chris]

ilike this website and i usually depend on a good review to KNOW IF I SHOULD GET THE PHONE!!!!! right now i am but i need part 2 to realy know for sure. what happens if i get this and it isnt good? PLEASE HURRY

[Keith Tyndall]

Part 2 is now posted!

http://tracfone-blog.fone-review.com/2009/06/tracfone-samsung-t301g-review-part-2-of-2.html

[Vanessa]

My phone doesn't automatically lock when I slide it closed. I need to wait about 30 seconds for it to automatically lock. That's plenty of time to throw it in my purse and accidentally hit the browswer button without realizing it, deducting a lot of minutes. Is the phone supposed to automatically lock when it's closed? Is there a way to make it lock when closed? Thanks.

[Keith Tyndall]

Vanessa - My T301G locks in about 5 or 6 seconds after sliding it closed.

Go to Menu->Settings->Set Phone->Slide Settings and make sure that the Down setting is Stop Operation.

I wish it would lock immediately when it closes, but 5 seconds is better than 30!

[Glen Treft]

I LOVE my Tracfone!

I dumped my AT&T phone and got out of my cellphone contract when the company changed its terms. (Did you know that if they do that, it voids the contract? They don't tell you that, but I saw it on the Consumerist site and it worked! No termination fee too. Haha.)

Anyway, I got a prepaid Tracfone and I haven't ever had a problem with it. I wouldn't know about the customer service because I never had a reason to call them.

But the best thing about this is that there aren't any bills and I know what my costs are because I pay upfront for my calls. It's great!

[Chris]

I am not able to download any songs from another phone, which has bluetooth. WHY NOT??????

[Keith Tyndall]

Chris - For some reason known only to TracFone, they limit the bluetooth capabilities on their phones. I don't know why they do this, because it definitely leads to unhappy customers.

[lghj]

I am getting one i can't wait it is going to be my second phone ive ever gotten!!!!

[Danielle]

I have had TracFone for 4 years and I still have the first phone I ever purchased with them it's the Nokia 1100b and it still works fine but I wanted a new phone. I just purchased the Samsung T301G from the TracFone website. I have not yet activated it so I can't tell you how the features are but the first thing I look for in a phone is if I can get a case for it, thats the reason my old phone lasted so long. TracFone said I would get a TracPac case with my new phone which I did. It's a case that you have to take the phone out to use it. The other thing I was not to happy with is that the case is PINK now some people might be happy with this but i'm not a pink person. Other than that I like this phone so far!!!!Hopefully they don't send out PINK cases to men because I know my boyfriend would not be too happy!!!

[Richard Sheasley]

I have not found a case that works for carrying this in the pocket at all. Basically a skin that would protect the screen and still allow it to slide open for use. I have found a pouch case with a belt clip that the phone will slide down into but has to be removed to be used. It is from a company called fonegear.

[Roger C. Fitchorn]

In your opinion which is the BEST trac fone for reception? My area code is 61701 and I have had trouble with all yje tracfones I have owned. I have a LG401G which you said in your report was missing some kind of card. Since I can`t bring the report back up, can you tell me what kind of card and its function?? Thank you for your time and trouble. Iam glad i found your reports, they are very interesting.

[Keith Tyndall]

Roger - It's hard to say with TracFone has the BEST reception in a given area because it depends so much on tower locations, terrain, etc. If you've had consistent reception problems in your area, you might try going to a local retailer and see if they will let buy a phone and test the reception, and then return it for exchange or refund the reception is unacceptable.

[Chardae]

Can you mix net10 and tracfone cards since they are in the same family. I have a tracfone but net10 has a better deal on minutes.

[Jeff]

How can I set the number of rings before going to voice mail for the Samsung T301G?

[Keith Tyndall]

Chardae - Unfortunately, you cannot mix Net10 and TracFone cards.

Jeff - I'm not sure how to set the number of rings. You might have to call TracFone's customer service.

[george]

can i use my old tracfone sim card for my samsung t301g?

[joe]

Not a good phone... Here's why:
The display went bad, but there is no way to download or export my contacts. SIM chip is incompatible with replacement phone, even tho it is the same model number (SGH-T301G).

[Marie]

Does this phone have a speaker that can be turned on??... & if so, how??

[kalm jefferson]

i have the new samsung slider and i luv my tracfone when are we going to be able to have have unlimited text and talk that's what i want to know.

[Kris]

This is a great phone, but the Bluetooth is very limited. Otherwise, it's worth it!

[DaveG]

Just got the T301g - works well. Had to waste some minutes dealing with customer service to get 2 phones, different numbers, working under one account. Basic customer service (CS) problem = CS apparently outsourced to another country (not USA) since all reps. are very difficult to understand due to heavy accent. We had to ask for other reps. or supervisor because of unintelligible CSR accent and lack of knowledge and resolution to seemingly easy issue.

Other than that, so far so good.

[karen]

Can anyone tell me how to set the date and time on the t301g. This is not my first phone but I can't seem to figure this one out.

[Jean Morton]

I just purchased Samsung T301 slider and I can't access the Internet. When I push the browser button I get an error message saying Session has timed out. Does anyone know way I am having this problem? I called tracfon support but they couldn't help me.

[Robert Block]

Incoming calls on my T301G go directly to voice mail. why is that?

[Abbey]

Where can I get a cover for my samsung t301t tracfone at?

[Harold]

Can I set this phone to reveal my number and/or name to the person I am calling? I don't like showing "Private Name" "Private Number" to my family and friends.

[Trish]

I finally figured out how to change the time display on my samsung t301g. So simple, all you do is turn the phone off, wait 10 seconds, turn it back on, and wallla it automatically updates and the correct time is there!!!

[mpierce58@yahoo.com]

how do I set up the voicemail on my t301g..help!

[John]

This is probably the best Tracfone phone. The only low points: crippled Bluetooth and non-programmable browser button.

@mpierce58 press and hold 1 and follow instructions.

[Ellie]

Just an FYI for everyone mad about the browser button....IT CAN BE REPROGRAMMED!!!!!!!!!
you need to go to the menu and mess around from there, but i did reprogram my button, therefore making this the best Tracfone ever!

[Fran]

We used to get service coverage everywhere we went with our $9.99 Motorola Tracfone. We recently transferred our telephone number, minutes, etc. to our new Samsung T301G and could not get service in the Berkshires of Massachusetts. (We did get coverage there with our Motorola.) Could it be that our current sim card (or something else technical) is not correct? Thanks for any input.

[Mel]

Fran, I have the same problem in Pennsylvania. I previously had a Motorola phone that got coverage EVERYWHERE. Now with the Samsung, I hardly get any coverage and is very frustrating!!! I may go buy another Motorola because calling customer service gets you nowhere!

[Jen]

I like this phone other than the fact that I hate not being able to get on any internet sites. I bought the phone to be able to have access to this and I keep getting the "HTTP error: 403 forbidden)anytime I enter a web address. I could have bought a cheaper phone without this capability since I have had my tracphone a year and have tried to resolve this issue numerous times thru tech support to no avail. If you want browsing access, I wouldn't recommend this phone. I am about out of minutes and probably going to cancel mine and do some research for a different phone.

[Dan Keith]

Has anyone been able to connect this phone to a PC via usb cable to upload pictures to the PC? I called Tracfone CS and they say it can connect to a PC via USB but I'd like some real world input from actual users about this issue before I buy this phone, thx.

Dan

[jazen]

i like the double minutes...guess what on the browser you buy triple minutes for 40 dollars/60.30 minutes its done good i like it and the rest of all the minutes you buy it is triple for life.i also like its extra long battery another bar you can only save up to 50 photos the phone.the tools include calculator,alarms,notes,tip calculator,converter,timer,stopwatch,world time and sim app.the settings aresound profile,set display,set time and date,set phone,setcalls,bluetooth,set applacations,reset settings, and used space,,,,,,,,,

the phone comes with two games jump boy and sudoku................you can record your voice .
it also comes with pictures
you can download music pictures games and stuff like that in the browser

I HOPE I HELPED YOU

WITH THE SAMSUNG T301G

HAVE FUN...................

THANK YOU FOR READING

:P :3 :C :O :I XP

I LOVE THIS PHONE

only available in black and or blue!!!!!!!!!

[tmc]

The t301g slider is getting old.. when will Tracfone give customers respect & put smarter phones in their lineup?
I'm not looking for an iphone clone, but really.. they can do much better in the below $60 category.

[Mike]

I'm disappointed to read that the receive-text bit isn't free. I am replacing a lost tracfone that had been subscribed to a dozen twitter accounts and had facebook statuses sent to me as texts, because my prior phone would not cost anything to receive texts, at all, ever..